Insurance Claims Advice

Valuable insurance claim advice from United Policyholders at uphelp.org

  • Be pro-active in the claim process.

  • You’re not on a level playing field when you’re dealing with an insurance claim.

  • Think of your insurance claim as a business negotiation—you’re dealing with a for-profit company.

  • Give your insurance company a chance to do the right thing, but don’t mistake a friendly representative for a friend.

  • Document and support your claim with proof, details and estimates.

  • Present clear requests in writing that explain what you need, when you need it, and why you’re entitled to it.

  • Don’t pad or exaggerate your claim.

  • Don’t sign legal documents without consulting with a qualified attorney.

  • Try to resolve problems informally but complain in writing, go up the chain of command and/or use government agency help when necessary.

  • Get specialized professional help when you need it.

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